@article{oai:jissen.repo.nii.ac.jp:00001458,
 author = {斎藤, 明},
 journal = {実践女子大学人間社会学部紀要, Jissen Women's University Studies of Humanities and Social Sciences},
 month = {Mar},
 note = {For tourism, shopping is considered to be among the oldest and　important element. However, there has not been much research on the cross-linkages between shopping and marketing strategies in the travel retail channel. The purpose of this study is to provide suggestions for marketing strategies for the travel-retail channel. In this regard, the shopping behavior of Japanese tourists at duty-free shops in international airports and toward in-flight sales services is considered, with particular emphasis on the causal relationship between satisfaction and perceived quality.},
 pages = {1--12},
 title = {Perceived Quality of Service and Structure of Customer Satisfaction in Travel Retail Channels: Strategic perspective on marketing strategies that target overseas tourists},
 volume = {12},
 year = {2016}
}